What West Hollywood Homeowners Say About Ellery ADU Studio West Hollywood
We’ve been designing, permitting, and building ADUs in West Hollywood since 2015. Every project starts with a written price and ends with a documented photo record. The reviews that matter most to us aren’t about star counts - they’re about whether the finished ADU matched the drawings, whether the price held, and whether we’d be welcome back to build another.
Recent Reviews
“We got three quotes for our garage conversion on North Formosa. Ellery was the only one who gave us a written price upfront - $127,000 all-in, drawings through final inspection. The others said ‘call for a quote’ or came back with numbers that shifted by twenty grand once we asked about permits. Our slab was only 3.5 inches, so they poured a new stem wall rather than try to work around it. Photo record showed up after every visit. We knew what was happening without having to drive over from our place in Silver Lake.”
- Brandon T., West Hollywood
“Nadia walked us through the Haven Standard before we signed anything. Clause 1 is the written price - ours was $184,000 for a 520-square-foot detached ADU in the Norma Triangle. Clause 5 is no surprises. The only change we made was adding a mini-split, and they showed us the line-item difference before we said yes. Final inspection passed in February. We’ve got a tenant in there now paying $2,400 a month.”
- Paige M., West Hollywood
“Our junior ADU on Laurel Avenue was a kitchen conversion into a separate unit. The big question was whether the existing electrical panel could handle a second meter. Ellery’s electrician opened it up, photographed everything, and sent us the photo record same day. Panel needed upgrading - $4,200, in writing, before they touched it. No one else we talked to even mentioned the panel might be an issue. They pulled the permit, passed inspection, and we had keys in hand in eleven weeks.”
- Christine N., West Hollywood
“I had a written estimate from another builder for my garage conversion on Havenhurst Drive. Called Ellery for the free second opinion. They found that the other quote didn’t include fire-rated drywall between the ADU and the main house - that’s a West Hollywood code requirement, not optional. Their all-in number was higher, but it was actually all-in. The other guy would’ve come back for another eight grand mid-project. We went with Ellery. Done right, documented, no voicemail when I called.”
- Todd M., West Hollywood
“We’re in the Spaulding Square area and wanted a modular unit from Abodu. Ellery specified the system, coordinated with Abodu’s factory, and handled the site prep and utilities under the same contract. One point of contact, one written price. The module showed up on a flatbed, crane set it in two hours, and Ellery’s crew connected sewer, water, and electrical that week. I didn’t have to manage Abodu and a separate contractor and hope they blamed each other when something didn’t line up.”
- Brandon T., West Hollywood
“The 365-Day Done Right Promise mattered because we weren’t living on-site during construction - we were in New York for work. Nadia sent the photo record after every visit, and when we got back, we walked the finished ADU on North Crescent Heights with the permit set in hand. Every outlet, every window, every dimension matched. We found one door that stuck slightly in humid weather. They sent a carpenter on day 347. Didn’t ask if it was ‘within tolerance.’ Just fixed it.”
- Paige M., West Hollywood
Why Customers Trust Us
The patterns in these reviews aren’t accidental. They’re what happens when a design-build studio operates under one contract with one written price.
Brandon got a written price when others wouldn’t commit. Paige’s mini-split addition was shown as a line-item before she approved it. Christine’s electrical panel was documented before anyone made a decision. Todd’s second opinion caught a code requirement the other builder omitted. Every one of these projects included the documented photo record - not a summary of how the crew felt about the day, but timestamped evidence of what was found and what was done.
The Haven Standard governs all of it. Clause 1: written price before work starts. Clause 5: scope locked at signing, no door-side upsells. The 365-Day Done Right Promise is in writing before the project starts - if the finished ADU doesn’t match the permitted drawings, we make it right. A live person answers calls at (213) 329-7167, 24 hours a day. No voicemail queue, no callback that doesn’t happen.
We’ve designed, permitted, and built over 900 ADUs since 2015. Every one started with a written price. Every one ended with a photo record. If you’ve got a written estimate already, we’ll give you a free second opinion - we’ll tell you what’s included, what’s missing, and what West Hollywood’s specific code requirements mean for your project.
Call (213) 329-7167 to schedule your free estimate.
Written by Nadia Ellery, Owner at Ellery ADU Studio West Hollywood, serving West Hollywood since 2015.