The Ellery ADU Studio West Hollywood Guarantee
We stand behind every ADU we design, permit, and build in West Hollywood with three things in writing before the first shovel hits dirt: a fixed price, a documented photo record, and a 365-Day Done Right Promise. Since 2015, we’ve completed 900-plus ADU projects across Los Angeles County, and not one of them started without a written quote the homeowner could hold in their hand. That’s Haven Standard Clause 1. No surprises, no change orders, no pointing fingers between designer and builder because we’re the same contract, the same team, the same accountability. If the finished ADU doesn’t match the permitted drawings, we make it right. Period.
What’s Covered
- Workmanship for the full build cycle. Our crews are background-checked, uniformed, and supervised under the same license that appears on every page of this site, and every phase of construction is photographed and logged for your records.
- Parts and material specification. Whether we’re sourcing standard stick-built materials or coordinating a prefab system from Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, Tuff Shed, or James Hardie, the exact products are listed in your written scope before ordering begins.
- Site condition and cleanup. We document the state of your property on arrival and departure every day, and we leave the work area broom-clean, not “contractor-clean,” because West Hollywood lots are tight and your neighbors are close.
- Permit and inspection coordination. We pull every permit required by the City of West Hollywood and the Los Angeles County Building Department, and we pass every inspection, or we return at our cost until we do.
- Honest, upfront pricing with zero change orders. Under Haven Standard Clause 1, the price you sign is the price you pay. The words “call for a quote” do not appear anywhere on our site because the quote is already written before we ask for your signature.
Our Satisfaction Promise
If something’s not right, you tell us. We come back and fix it. That’s the 365-Day Done Right Promise, and it’s in your contract before work starts.
Here’s how it actually works. During construction, you receive a documented photo record on every visit, not a summary of how it felt. You see what we found and what we did. If the finished ADU doesn’t align with those permitted drawings, the photo record, or the written scope, we return and correct it at no additional cost within 365 days of final inspection. No arbitration, no runaround, no “that’s the other guy’s problem.” We’re design-build, so there is no other guy.
We also offer a Free Second Opinion on any written estimate you already have in hand. Bring us another contractor’s scope and pricing, and we’ll review it item by item, no charge. We’ve found that West Hollywood homeowners often receive quotes that omit critical line items like fire-rated separation, utility trenching, or the separate meter the city requires for detached ADUs. We’ll tell you what’s missing, what it actually costs, and whether the project is feasible under West Hollywood’s specific zoning overlay.
If you’re not satisfied with our response to any concern, Nadia Ellery takes the call directly. A live person answers our line 24 hours a day, not a voicemail queue with a callback promise that doesn’t materialize.
Before
AfterLicensed & Insured Backing
The paper guarantee is only as good as the company standing behind it. We’re state-licensed and carry full insurance and bonding, which means if something goes wrong in a way that matters, there’s a policy and a regulatory body that can compel resolution. That’s not abstract. In West Hollywood, where ADUs often involve zero-lot-line construction, hillside grading, or utility connections under city streets, the financial exposure on a single mistake can exceed the value of some homes. Our license and insurance exist so that exposure sits with us, not with you.
We also background-check every technician and crew member who steps onto your property. They arrive in uniform, they work under our direct supervision, and their work is photographed at every stage. The license number on this page is verified, not just claimed, and we’re happy to produce our certificate of insurance and bonding documentation on request.
Since 2015, we’ve designed, permitted, and built over 900 ADUs. Every one started with a written price. Every one ended with a documented photo record. And every one was backed by the same guarantee we offer you: fixed pricing, transparent documentation, and a year to verify we built what we promised.
Call (213) 329-7167 to schedule your free estimate or to request a Free Second Opinion on an estimate you already have.
Written by Nadia Ellery, Owner at Ellery ADU Studio West Hollywood, serving West Hollywood since 2015.